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HIPAA Training Flowchart Guide to Calling a Client – Professional Resource

This download includes a PDF file with 2 nearly identical flow charts illustrating the correct way to contact a client or patient while following HIPAA guidelines and protecting patient privacy. One image uses medical terminology (“patient”), while the other uses mental health industries preferred language of “client”. Also included is a full color version using the “client” identifier.

These pages are excellent for use as handouts or posted-notices. Because they combine HIPAA training with visual interest and humor, they can help your staff willingly review and visually-remember HIPAA policies.