Job Title: Fulfillment Specialist (PT)
Hours Per Week: 6-8 hours, in two on-site shifts. Schedule is flexible within regular operating hours of Mon/Tue/Thu/Fri, 8 AM to 5 PM.
Location: Cherokee Street, Saint Louis, Missouri
Job Summary:
We’re looking for someone to handle order fulfillment and customer engagement, with a personal, intentional, and creative touch.
Our perfect candidate understands that sending a package is a human connection. It’s an opportunity to build a relationship that extends beyond a single transaction. It’s a canvas to create, play, and surprise.
Sound a little odd? Yes, well, welcome to Untold Media!
Untold Media Inc is a small, Saint Louis-based digital publishing company with a work ethic that matches our professional values: we’re all about teaching others to take care of themselves and each other a little better through intention, awareness, and kind practices. We’re looking for a creative package packer and imaginer-of-customer-engagment who can embody those values through the art of creating mailers, bundles, and generally fun-to-open mail.
Experience the flexible and interesting work of a startup without the typical startup hustle-culture: Untold Media is a well-established, woman-led company that is currently shifting from a fully-online presence to a brick-and-mortar storefront on the arts-and-culture-centric Cherokee Street in urban St Louis.
As a Fulfillment Specialist, you will ship orders and curate subscription mailers containing selections of adorable art from our catalog and packaging in a way that’s relationship-building and engaging for customers to receive.
The Fulfillment Specialist will work from our Cherokee Street storefront 2 shifts each week. This employee will be responsible for checking our system for pending orders, fulfilling those orders, shipping orders, and transferring them to the USPS mail stream.
Essential Functions
- About 3 hrs each week: print orders, pulling products, packaging, and creating shipping labels.
- About 2 hrs each week: Packaging and sending creative and fun-to-open packages to subscription customers.
- About 2 hrs each week: Working within Amazon’s Seller Central to manage and restock Fulfillment by Amazon inventory.
- About 30 minutes each week: Monitoring product stock and shipping supplies, reordering from vendor, researching packaging.
- About 30 minutes each week: Light cleaning duties (collecting trash, surface dusting, light organization, etc.) between visits from professional cleaners.
Knowledge, Skills, Abilities
- Organization, punctuality, good communication and problem solving skills are essential.
- The ability to create visually appealing packaging, as well as color-coordinated and fun-to-open mail. (If you love stationary and love wrapping gifts with flare, you might be a perfect fit!)
- Experience with printing services, online order management, warehouse, or Amazon FBA backend is a plus but not required.
Application Process
To apply, send your resume and cover letter to valindsaybraman@gmail.com. A start date no later than August 15 is preferred.
Pay & Benefits
Pay: $17/hr with regular raises & opportunity to train to advance into a tech/marketing role.
About Untold Media Inc:
Untold Media Inc is a media company behind diverse web properties including lindsaybraman.com. Our primary product is creative content at the intersection of art and mental health. We produce meaningful, informative, research-based multimedia web content on the topics of mental health, travel, animals, journaling, and more.
Untold Media Inc complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, gender, national origin, age, disability or sex.